Through the hotline program, a complainant (or his/her representative) can easily report his/her concerns regarding an ACF via telephone, email or letter.
The Complaint Hotline will operate Monday - Friday, 8:30 a.m. - 4:45 p.m. excluding holidays and weekends. Voice mail service will be available whenever the Hotline is closed. Callers may leave a message on the voice mail, which is monitored by the on call staff.