Medicare Advantage Plan Appeals

Hospital Services

• If you are enrolled in Medicare Advantage Plan and you disagree with your discharge at the hospital, get a Notice of Discharge and Medicare Appeal Rights (NODMAR). Call IPRO at 1-800-446-2447 for these appeals. The helpline is open Monday - Friday, 8:30 am - 4:30 pm.

* When you receive a NODMAR, call before noon of the next working day following you receipt of the notice to gain quick access to your appeal rights.

Non-Hospital Services

• If you are enrolled in a Medicare Advantage Plan, you have right to a Medicare Advantage Fast Track Appeal if payment for services you receive in a skilled nursing facility, home health agency or comprehensive rehabilitation facility are being discountinued. You plan is required to tell you in writing when your services are expected to end. When you receive that notice, Notice of Medicare Non-Coverage, call IPRO at 1-888-696-9561. The helpline is open seven days a week from 8:30 am to 4:30 pm.