Medicare-Covered Care

Hospital Services

• If you are enrolled in traditional Medicare and you disagree with your discharge plan at the hospital, request a "Hospital Issued Notice of Non-Coverage" (HINN). Call IPRO at 1-800-446-2447 to appeal your discharge from the hospital. The helpline is open Monday - Friday, 8:30 am - 4:30 pm.

* When you receive the HINN, call before noon of the next working day following your receipt of the notice to gain quick access to your appeal rights.

Non-Hospital Services

• If you are enrolled in traditional Medicare program, you have the right to request an independent review, called and Expedited Determination, of a decision to discountinue services you receive from a home health agency, skilled nursing facility, a hospice, or a CORF (comprehensive outpatient rehabilitation facility). You should get the Notice of Medicare Provider Non-Coverage from the health care provider at least two days before the services are scheduled to end. Call IPRO at 1-800-833-0356 for these appeals. The helpline is open seven days a week from 8:30 am - 4:30 pm.